OCDM has been in the direct marketing and printing business for over 20 years. And we are proud of the fact that many of our tenured employees and professional machine operators have been with us since the beginning. It’s a big reason why each customer’s work is completed accurately, on time, and on budget. Plus the fact that our 35,000-ft2 facility in Santa Ana, California is equipped with the most advanced tools and technologies.
One of the most important things we’ve learned over the years is to give each customer a single point of contact for his or her entire job. This enables us to manage all the details, so customers can get on to other things, knowing full well their job is under complete control.
From the second a job is opened until the moment it arrives at someone’s door, OCDM has every last detail handled. Maintaining this level of responsiveness requires an array of customer services you don’t usually find at a printer or direct mail house. These include: